Client Leader

Client Leader

Job Summary of Client Leader:

This role is pivotal for assisting front-end operations and ensuring exceptional customer satisfaction levels. The individual in this role will take charge of driving daily customer service tasks, embodying professionalism, fostering teamwork, and making sure a customer-centered approach is adopted in all dealings. The key requirements for this role include strong leadership skills, a problem-solving mindset, and a dedication to upholding operational efficiency and friendly service benchmarks.

Job Duties and Responsibilities of Client Leader:

• Head and reinforce client assistance operations in the store’s forefront, securing a warm and structured space.
• Instill Burlington’s values in front-end associates and emphasize the company’s commitment to serving customers above all else.
• Responsible for managing register activities and providing courteous and efficient solutions to customer problems.
• Enhance checkout efficiency and customer service by coaching the team and offering practical help.
• Arrange team scheduling for breaks and meals to meet store coverage obligations.

Qualifications and Experience of Client Leader:

• Being available to work during various times, such as early mornings, nights, weekends, and holidays, is a necessary requirement for this position.
• Strong leadership skills and the capability to drive and energize others amidst a rapidly changing environment.
• Demonstrated proficiency in resolving issues, communicating effectively, and delivering excellent customer support.
• Has the capacity to raise boxes that weigh 40 pounds or above and stand or walk for prolonged periods.

Benefits of Client Leader:

• Competitive pay on an hourly basis and the option for flexible work hours.
• Employee merchandise discount.
• Eligibility for medical insurance and participation in the 401(k) program is contingent upon the hours put in at work.
• Paid time off for illness and holidays as stated in the law.
• - Employees who have been with the company for a year are entitled to up to four hours of paid time off each year.
• Opportunities for accessing training programs aimed at fostering development and improvement.

Salary:

$13.00 per hour

About Burlington:

Burlington Stores, Inc. is a nationally recognized off-price retailer. Focused on delivering exceptional value to customers, Burlington is committed to diversity, associate development, and a strong community presence. The Burlington fosters a collaborative, inclusive environment where associates can thrive and make a meaningful impact every day.